Axis Bank Credit Card Customer Care Number
9–14 minutes
It is wise to reach out for help to the Axis Bank Credit Card Customer Care Number so that we can be assisted in the following:
The customer care center of Axis Bank offers complete help regarding the credit cards offered by the bank. On their website or through their hotline, you can avail of their assistance whether it is for choosing the best credit card, applying for it online or in an offline manner, or raising certain issues connected with the credit card. When contacting them, you will find that you get professional help in serving your needs in handling your credit card account with Axis Bank.
The retail phone banking numbers of Axis Bank are:
1-860-419-5555
1-860-500-5555
For all agricultural & rural bank inquiries – Besides, call 1800 419 5577.
Phone banking: +91-22-67987700
Corporate Phone Banking & CMS Product Number: 1 – 860 – 500 – 4971
Axis Bank Credit Card Contact Details
If you have any questions or doubts about Axis Bank credit cards, you can always contact the customer support helpline numbers listed above for all states in the country.
Blocking of Credit Card
If you misplace or your Axis credit card is stolen, you may have to cancel the card or block it to discourage any form of misuse. If your card was blocked, you can submit a request to get a replacement card. The account number will stay the same, while clients will see new card details.
You can block Axis credit card by following these steps:
Axis Bank Support
Step 1: You can check the support section of Axis Bank and explore what the bank can offer you after logging in to your account.
Step 2: You then have to click on the option ‘Support Home Page.’
Step 3: Among the choices available there is the option called ‘Get It Done Instantly’.
Step 4: Next, go down the page and select the option ‘Block and replace your debit/credit card’.
Step 5: In this connection, please provide your registered mobile number.
Step 6: After doing this, you shall be provided with an OTP that you have to enter on the indicated area.
Step 7: Choose your card carefully and press ‘Submit’.
Axis Aha
Aha! is an AI official chat companion provided by Axis Bank in which you can type/ask your questions about any products provided by the bank. You can block your credit card by following the steps below:
Step 1: In this case type ‘Block Credit Card’.
Step 2: By utilizing your MPIN or else, by logging in to your net banking account.
Step 3: It is advisable to select the credit card to be blocked and click on the ‘Confirm’ button.
Step 4: The last step is to enter the OTP which is sent to the mobile number and then the card gets blocked.
Axis Bank Mobile App
Another way through which you can block your credit card is via the mobile application. Select the credit card tab and choose the card you want to block then click on the ‘block and replace card’ option.
Internet Banking
To block your credit card through Internet banking, here are the steps that need to be followed:
Step 1: Navigate by first going to the low-level section called ‘Accounts’.
Step 2: Click on ‘My Credit Cards’.
Step 3: Select the credit card that should be put on hold.
Step 4: For the next step, click on ‘More Services’.
Step 5: One of the steps is to go to ‘More Actions’ and then click on ‘Block Credit Card’ and then state your reason.
Step 6: After you complete Step 1 and click on ‘Next,’ this message will be displayed: a code will be sent to you. Enter it to complete the request This client comes into the bank to sector, to continue with the request of(Class 2).
SMS
To block your credit card, one can type and send BLOCK ‘16 digit credit card number’ to 5676782 via the registered mobile number only.
Replacement of Credit Card
For example, if you block your credit card online, then your new card will take ten working days to reach you by post from the bank.
For Lost Cards
In the case of a lost credit card, you can report it through this number
1-860-419-5555
1-860-500-5555
For self-served complaints such as reporting a lost debit card, you are advised to dial 022-6798-7700.
There is no information about the Axis Bank Credit Card NRI customer care numbers kind we presume that the guidelines and directions shared earlier can also be applied to access the numbers.
Yes, there are helpline numbers of Axis Bank which can be accessed both and can be toll-free and non-toll-free. The telephone number for the global client services is +91 40 67174100, but it is not a toll-free number.
Flipkart Axis Bank Credit Card Customer Care
The Flipkart Axis Bank Credit Card is a credit facility issued by Axis Bank in collaboration with Flipkart and Mastercard, designed for use by the customer. This Card enables you to make purchases both on and off Flipkart, with the added benefit of earning limitless cashback, which is directly credited to your Card account.
You can use the following ways to contact them for any inquiries or assistance you may require.
- Telephone: 044-45614700
- Mail Us: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India
- Registered Office Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India
Axis Bank Corporate Office:
‘Axis House’,
C-2, Wadia International Centre,
Pandurang Budhkar Marg, Worli,
Mumbai – 400 025
+91-22-24252525/43252525,
Fax Number: +91-22-24251800
Axis Bank Credit Card Grievance Redressal
Axis Bank has established a comprehensive grievance redressal mechanism to address customer concerns promptly and effectively. This mechanism comprises multiple levels of escalation to ensure that customer grievances are resolved satisfactorily. Here’s an in-depth explanation of Axis Bank’s grievance redressal process:
Level 1: Queries, Complaints, and Request Redressal
- Channels of Communication: Customers can initiate the grievance redressal process by reaching out through various channels:
- Live Chat: Utilize the live chat feature available on Axis Bank’s website or mobile app.
- Customer Care Number: Contact the bank’s customer care helpline to speak with a representative.
- Visit Nearest Bank Branch: Physically visit the nearest Axis Bank branch to seek clarification or resolution.
- Nature of Queries/Complaints: Customers can raise queries, complaints, or requests related to any aspect of Axis Bank’s services, products, policies, or transactions.
- Resolution: Axis Bank aims to resolve grievances promptly at this level by providing accurate information, addressing concerns, and offering solutions to customer queries.
Level 2: Writing to a Nodal Officer
- Escalation Procedure: If customers are dissatisfied with the resolution provided at Level 1 or if their concerns remain unresolved, they can escalate the matter to the Nodal Officer.
- Mode of Communication: Customers can write an email or a letter to the designated Nodal Officer explaining their grievances in detail.
- Branch-Specific Issues: If the complaint pertains to a specific branch visit, customers must address it to the Circle Nodal Officer responsible for that branch.
- Responsibility: The Nodal Officer is responsible for reviewing escalated complaints, conducting investigations if necessary, and providing a satisfactory resolution to the customer.
Level 3: Writing to the Principal Nodal Officer
- Further Escalation: If customers are not satisfied with the response received from the Nodal Officer (Level 2), they can escalate the matter to the Principal Nodal Officer.
- Direct Communication: Customers can directly contact the Principal Nodal Officer via email or by filling out a grievance form and sending it to the specified address.
- Enhanced Authority: The Principal Nodal Officer holds a higher authority within the bank and is responsible for addressing escalated complaints with utmost priority.
- Additional Information:
- Banking Ombudsman: If customers find that their grievances are still not adequately addressed through the internal grievance redressal process, they can approach the Banking Ombudsman for further intervention and resolution.
- Contact Details: Axis Bank provides clear contact details for the Nodal Officers and Principal Nodal Officer, including their names, addresses, email addresses, and phone numbers, facilitating easy communication for customers seeking escalation.
Axis Bank Nodal Officer Contact Details
Principal Nodal Officer for Axis Bank Ltd.
Mr. Parag Deshpande
Axis Bank Ltd. 4th Floor, Axis House, Wadia International Center, P.B. Marg, Worli, Mumbai – 400 025. Ph. 080-61865098
Timings: 9.30 am to 5.30 pm (Monday to Saturday) (except second and fourth Saturdays and Bank Holidays)
What are the specific Things that can be Modified offline in the Aadhaar Card?
Area of operation
Center
Nodal officer of Axis Bank
Nodal Officer Contact Details
Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu
Ahmedabad
Mr. Ankur Agarwal
Address: Axis Bank Ltd. 3rd floor, Shivalik – IshaanNr. C N Vidyalaya, Ambawadi, Ahmedabad 380006. Landline No: 080-61865200
E-mail Id: Circlenodalofficer.Gujaratwest@axisbank.com
Karnataka
Bangalore
Mr. T V R Prasad
Address: Axis Bank Ltd., No 8, Nitesh Times Square, 2nd Floor, M G Road, Opp to Adiga’s Hotel, Bangalore 560001. Landline No: 080-61865200
E-mail Id: Circlenodalofficer.Bangalore@axisbank.com
Madhya Pradesh
Bhopal
Mr. D B Kiran
Address: Axis Bank Ltd. Bhopal Circle Office, “The Infinity”, 2nd Floor, M.P Nagar, Zone II, Bhopal- 462011 (Madhya Pradesh). Landline No: 080-61865200
E-mail Id: Circlenodalofficer.Bhopal@axisbank.com
Odisha
Bhubaneswar
Mr. Satya Bhusan Rout
Address: Axis Bank Ltd, Circle Office, Parthasarathi Complex, First Floor, Holding No-2766, Ward No-36, Sachivalaya Marg Road, G.P.O, Bhubaneswar – 751001. Landline No: 080-61865200
E-mail Id: Circlenodalofficer.Bhubaneshwar@axisbank.com
Himachal Pradesh, Punjab, Union Territory of Chandigarh, and 3 – Districts of Haryana – Panchkula, Ambala, and Yamuna Nagar
Chandigarh
Mr. Gurmeet Singh Bhatia
Address: Axis Bank Ltd. Plot 149, 1st Floor, Industrial Area Phase-1, Chandigarh, PIN CODE – 160002. Landline No: 080-61865200
E-mail Id: Circlenodalofficer.Punjab@axisbank.com
Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands
Chennai
Mr. P. Devarajan
Address: Axis Bank Ltd., Chennai Circle Office, II Floor, No.3, Club House Road, Chennai-600002. Landline No: 080-61865200
E-mail Id: Circlenodalofficer.Chennai@axisbank.com
Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)
Dehradun
Mr. Varun Sarin
Address: Axis Bank Ltd. Dehradun Circle Office, 2nd floor, NCR Plaza, New Cantt. Road, Hathibarkala Dehradun, Uttarakhand 248001. Landline No: 080-61865200
E-mail Id: Circlenodalofficer.Dehradun@axisbank.com
North, North-West, West, South-West, New Delhi, and South districts of Delhi
Delhi I
Mr. Sandeep Dam
Address: Axis Bank Ltd, Axis House, Tower 3, 4th Floor, Sector128, Noida, UP – 201304. Landline No: 080-61865200
E-mail Id: circlenodalofficer.delhi1@axisbank.com
Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh
Delhi II (Haryana NCR)
Mr. Sandeep Dam
Address: Axis Bank Ltd, Axis House, Tower 3, 4th Floor, Sector128, Noida, UP- 201304. Landline No: 080-61865200
E-mail Id: Circlenodalofficer.delhi2@axisbank.com
North-East, Central, Shahdara, East, and South-East districts of Delhi
Delhi III
Mr. Sandeep Dam
Address: Axis Bank Ltd, Axis House, Tower 3, 4th Floor, Sector 128, Noida, UP – 201304. Landline No: 080-61865200
E-mail Id: circlenodalofficer.delhi1@axisbank.com
Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura
Guwahati
Mr. Chanchal Bhattacharya
Address: Axis Bank Ltd. Circle Office, Chibber House 3rd floor.G.S.Road. Guwahati-781005. Landline No: 080-61865200
E-mail Id: Circlenodalofficer.Northeast@axisbank.com
Andhra Pradesh and Telangana
Hyderabad
Mr. Kota Bhaskara Rao
Rajasthan
Jaipur
Mr. Prasanta Roy Chowdhury
Address: Axis Bank Ltd. Circle Office, B-115, 1st Floor, Shanti Tower, Hawa Sadak, Civil Lines, Jaipur – 302006. Landline No: 080-61865200
E-mail Id: Circlenodalofficer.Jaipur@axisbank.com
Jammu and Kashmir
Jammu
Mr. Satvinder Singh Sandhu
Address: Axis Bank Ltd. S.C.O. 390, Sector 20, Urban Estate, Panchkula – 134 112. Landline No: 080-61865200
E-mail Id: Circlenodalofficer.Panchkula@axisbank.com
Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)
Kanpur
Mr. Amit Agnihotri
Address: Axis Bank Ltd., Circle Office, 1st Floor, UPRNSS Building, G4/5-B, Sector 4, Gomti Nagar Extension, Near CMS School. Lucknow – 226 010. Landline No: 080-61865200
E-mail Id: Circlenodalofficer.Lucknow@axisbank.com
West Bengal and Sikkim
Kotak Mahindra Bank
Kotak Mahindra Bank
Kotak Mahindra Bank
Kolkata
Mr. Ajit Kumar Tripathy
Address: Axis Bank Ltd. 5 Shakespeare Sarani, Kolkata Circle Office, Kolkata – 700071. Landline No: 080-61865200
E-mail Id: Circlenodalofficer.Kolkata@axisbank.com
Districts of Mumbai, Mumbai Suburban and Thane
Mumbai I
Mr. A V S Sarma
Address: Axis Bank Ltd, 3rd Floor, Corporate Park 2, Behind Swastik Chambers, Sion Trombay Road, Chembur East, Mumbai 400071. Landline No: 080-61865200
E-mail Id: Circlenodalofficer.Mumbai@axisbank.com
Maharashtra, (except the districts of Mumbai, Mumbai Suburban, and Thane) and Goa
Mumbai II
Mr. A V S Sarma
Address: Axis Bank Ltd, 3rd Floor, Corporate Park 2, Behind Swastik Chambers, Sion Trombay Road, Chembur East, Mumbai 400071. Landline No: 080-61865200
E-mail Id: Circlenodalofficer.Mumbai@axisbank.com
Bihar
Patna
Mr. Abhay Kumar Deepak
Address: Axis Bank Ltd. Circle Office, 2nd Floor, Plot No. 136, Patliputra Colony, Near Sai Mandir, Patna (Bihar) 800013. Landline No: 080-61865200
E-mail Id: Circlenodalofficer.Patna@axisbank.com
Chhattisgarh
Raipur
Mr. Byomaranjana Panda
Address: Axis Bank Ltd. Raipur Circle Office 2nd floor, Simran Tower, Jeevan Bima Marg, Raipur, Chhattisgarh – 492 001. Landline No: 080-61865200
E-mail Id: Circlenodalofficer.Raipur@axisbank.com
Jharkhand
Ranchi
Mr. Abhay Kumar Deepak
Address: Axis Bank Ltd. Circle Office, 2nd Floor, Plot No. 136, Patliputra Colony, Near Sai Mandir, Patna (Bihar) 800013. Landline No: 080-61865200
E-mail Id: Circlenodalofficer.Patna@axisbank.com
Kerala, Union Territory of Lakshadweep, and Union Territory of Puducherry (only Mahe Region)
Thiruvananthapuram
Mr. M S Satheesh
Address: Axis Bank Ltd. Circle Office, 5th Floor, Chicago Plaza, Rajaji Road, Kochi – 682 035, Kerala. Landline No: 080-61865200
E-mail Id: Circlenodalofficer.Kerala@axisbank.com
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